Privacy Policy

1. Introduction
Horizon Satellite Systems (“we,” “us,” or “our”) respects your right to privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable laws. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or interact with our website or any related digital platforms.

2. Information We Collect

  • Personal Data: This includes information you voluntarily provide to us, such as your name, email address, phone number, and any other details you submit through contact forms, quotation requests, or other communication channels.
  • Technical Data: We may automatically collect information such as your IP address, browser type, operating system, referral source, and pages visited. This data helps us improve our website’s performance and user experience.
  • Cookies and Similar Technologies: We may use cookies or similar technologies to remember your preferences, analyse site usage, and improve our services. You can manage or disable cookies via your browser settings.

3. How We Use Your Information

  • To respond to your enquiries and provide the products or services you request.
  • To personalise your online experience and improve our website functionality.
  • To communicate important updates, offers, and service information (where lawful and appropriate).
  • To comply with legal obligations and protect our legitimate business interests.

4. Marketing and Newsletters
By completing any contact or enquiry form on our website, you acknowledge that we may, from time to time, send you marketing communications or newsletters related to our products, services, and updates. You may opt out or unsubscribe at any time by clicking the “unsubscribe” link provided in each email or by contacting us directly. We will always respect your communication preferences and handle your information in accordance with this Privacy Policy.

5. Data Security
We implement reasonable technical and organisational measures to safeguard your personal information against unauthorised access, alteration, disclosure, or destruction. While we strive to protect your data, please note that no method of transmission over the internet or electronic storage is completely secure.

6. Data Sharing and Disclosure
We do not sell, trade, or rent users’ personal information. We may share limited information with trusted third-party service providers who assist us in operating our website, managing communications, or delivering services. These parties are bound by confidentiality obligations and may only use your data for agreed purposes. We may also disclose information if required by law or to protect our rights, property, or safety.

7. Retention of Personal Information
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once it is no longer needed, we will securely delete or anonymise the data.

8. Your Rights
You have the right to:

  • Access the personal information we hold about you;
  • Request correction or deletion of your personal data;
  • Object to or restrict certain types of processing, including direct marketing;
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below. We will respond in accordance with applicable data protection laws.

9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated version will be posted on this page with an amended “last updated” date. Continued use of our website after such changes constitutes acceptance of the revised policy.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

By using our website, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy.